Category Archives: Customer Experience

Clean as a whistle

Hotel rooms greet you like one of those south east Asian markets, an assault of messages from all sides. Menus for room service, local attractions, how to work the telly, where the fire exits are… The list goes on. It … Continue reading

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British Gas: Smart homes, dumb websites

It’s been a while since I updated this blog. Starting a new job, moving home: life takes precedence! But I’m back, and it’s back and I’m going to try and update it every other week… watch this space. So to … Continue reading

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